A Framework for Increasing Trust Between Patients and the Organizations That Care for Them

JAMA
February 12, 2019, Vol 321, No. 6, Pages 523-620
http://jama.jamanetwork.com/issue.aspx

Viewpoint
Trust in Health Care
A Framework for Increasing Trust Between Patients and the Organizations That Care for Them
Thomas H. Lee, MD, MSc; Elizabeth A. McGlynn, PhD; Dana Gelb Safran, ScD
free access
JAMA. 2019;321(6):539-540. doi:10.1001/jama.2018.19186
This Viewpoint summarizes key findings and conclusions of a working group of health care leaders and patient advocates who participated in a 2018 American Board of Internal Medicine (ABIM) Foundation Forum on [Re]Building Trust, convened to identify and prioritize interventions to restore trust in health care teams, standards, measures, and systems.